Frequently Asked Questions
Everything you need to know about your Blue Badge Co order
How much does shipping cost and how long does it take?
We offer standard and expedited shipping options. Standard delivery typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location.
What is your return policy?
We want you to be completely satisfied with your purchase. You can return any unused item in its original packaging within 30 days of delivery for a full refund or exchange.
Are your products handmade?
Yes, many of our signature products, including our permit covers and lifestyle accessories, are proudly handmade in the UK to ensure the highest quality and craftsmanship.
Do you offer VAT relief on disability aids?
Yes, individuals with a chronic illness or disability may be eligible for VAT relief on qualifying products. You can complete the VAT declaration form during the checkout process.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been placed?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.